Shipping & Returns

Shipping and Returns

Shipping

All orders ship for a flat-rate fee of $3.50 using United States Postal Service (USPS). This fee includes delivery confirmation and insurance, which provides you with a tracking number.

If you prefer a different shipper other than USPS, please phone in your order instead of checking out online. Please note you will be charged the actual shipping costs charged by your preferred shipper.

Before shipping, your order is thoroughly inspected then well-packaged to ensure everything you receive is in the same excellent condition as when we shipped them.

All products are photographed and described accurately, however colors may vary on certain monitors.

We ship to USA destinations only.

Returns

If for any reason you would like to return an item for any reason, please email cyndy_smith@thunderrocksportsjewelry.com for instructions. You must request to return within 5 days of receiving the shipment. We do not reimburse your cost for shipping returned items.

Custom items you request we specifically create for you or your organization are not refundable.

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